Questions about Referrals and Admissions?
Please contact an Admissions Coordinator:
Michelle Kelley, Ext 205
mkelley@hside.org
Chastity Banks, Ext 339
cbanks@hside.org
(404) 846-5118
Fax: (404) 892-1770

Make a Payment

While Hillside is in-network with most insurance plans, your part of the cost will vary based on your benefit plan. You will be asked to pay your deductible and any co-payments at the time of admission based on the verification of benefits received from your insurance company. Admissions can answer any financial questions you may have about costs not covered by your insurance.

It is a good idea to contact your insurance also to verify your co-pays, deductibles, or plan benefit coverage for one of our programs. These benefits are between you and your employer so any questions should be directed to the employer or insurance company if there are discrepancies. Also bear in mind that whatever Pharmacy Co-Pays, etc that you are responsible for currently with your child’s medications will probably be the same while at Hillside; of which you will also be responsible. As a convenience, we accept MasterCard, Visa, American Express, debit cards and checks. Arrangements to bill your credit or debit cards can be made prior to admission and ongoing with reoccurring payment plans.

These forms and our Credit Card Policy are attached for your convenience.

The Admission Process

In order for a child to be considered for admission, the team at Hillside needs to see clinical documentation from a mental health professional, that clearly outlines: diagnosis, current medications, historical information describing how the child’s symptoms began and have progressed, current behaviors within the last 2-4 weeks that necessitate placement in residential treatment, and a description of interventions that have been tried to address the issues. 

After the clinical documentation is received, it will be staffed by our treatment team to determine if the child is a good fit for Hillside’s programming. 

If the child is approved for admission, the admissions team will then work with the child’s referring provider and insurance company to secure authorization for the level of care recommended, and to schedule an admission date.  It is during this time that the additional documents required for admission will be gathered.

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