As you consider one of Hillside’s Programs, including Residential, Day Program (Partial Hospitalization), Virtual Intensive Outpatient Program, and Therapeutic In-Home Services, please contact Admissions at (404) 875-4551 ext 1017 or through our contact page.

The Admission Process

There are several critical steps in the admissions process. We understand that this can seem overwhelming; however, our experienced Admissions specialists are here to help you along the way. When you contact us, we will ask you several questions to help you make the appropriate decisions for your child and family.  Please let us guide you through the Admissions Process. We’re here to help!

In order for a child to be considered for admission, the team at Hillside needs to see clinical documentation from a mental health professional, that clearly outlines: diagnosis, current medications, historical information describing how the child’s symptoms began and have progressed, current behaviors within the last 2-4 weeks that necessitate placement in higher levels of therapeutic treatment, and a description of interventions that have been tried to address the issues.

After the clinical documentation is received, it will be reviewed by our treatment team to determine if the child is a good fit for Hillside’s programming.

If the child is approved for admission, the admissions team will then work with the child’s referring provider and insurance company to secure authorization for the level of care recommended, and to schedule an admission date.  It is during this time that the additional documents required for admission will be gathered.

Please submit all documentation to admissions@hside.orgYou can find links to our admissions application, supporting intake documentation and frequently asked questions below.

Admissions Team

Questions about Referrals and Admissions?

Please contact our Admissions Team Member:

hillside admissions team

Meghan Grainger
Director of Admissions

hillside admissions team

Michelle Kelley
Admissions Coordinator: ext 205

hillside admissions team

Mellonea Gleaton
Admissions Coordinator: ext 282
Fax: (404) 892-1770

hillside admissions team

Devin Spero
Admissions Coordinator: ext 339

Hillside Admissions Department is staffed Mon-Fri 9am-5pm.
Inquiries received after hours and weekends will receive a response on following Business Day.

Admissions Application


Admissions application and social history form are required documents for our admissions process. The parents or guardians are responsible for completing our admissions application while the potential client’s mental health current providers submit the clinical referral information. Please contact our admissions department and one of our admissions team members will send you our “Getting Started” email to get the admissions process started.


Accepted Insurance Providers

insurance options

View our list of mental health insurance providers that we regularly work with and offer some type of mental health insurance coverage.

View Accepted Insurance Providers

Frequently Asked Questions

hillside faqs

We’ve compiled a list of the most frequently asked questions regarding admissions, our treatment programs, paying for treatment and more.

Visit the FAQ Page

Residential Treatment

teen residential care facility

Comprehensive short-term treatment for children and adolescents whose behaviors and symptoms have not been able to be managed at a lesser level of care.

Learn more

Outpatient Treatment

teens sitting together for treatment

When once or twice a week therapy isn’t enough to address the problems but out-of-home treatment seems too drastic, one of our outpatient options may.

Learn more

Make a Payment

phone and credit card payment

Your part of the cost will vary based on your benefit plan. As a convenience, we accept MasterCard, Visa, American Express, debit cards and checks.

Download Payment Authorization Forms

Additional Admissions Documentation

Hillside Resources

Visit some of our top-visited pages. This content is for parents, volunteers and the community at large.


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