Admissions

As you consider one of Hillside’s Programs, including Residential, Day Program (Partial Hospitalization), Virtual Intensive Outpatient Program, and Therapeutic In-Home Services, please contact Admissions at (404) 875-4551 ext 1017 or through our contact page.

The Admission Process

There are several critical steps in the admissions process. We understand that this can seem overwhelming; however, our experienced Admissions specialists are here to help you along the way. When you contact us, we will ask you several questions to help you make the appropriate decisions for your child and family.  Please let us guide you through the Admissions Process. We’re here to help!

In order for a child to be considered for admission, the team at Hillside needs to see clinical documentation from a mental health professional, that clearly outlines: diagnosis, current medications, historical information describing how the child’s symptoms began and have progressed, current behaviors within the last 2-4 weeks that necessitate placement in higher levels of therapeutic treatment, and a description of interventions that have been tried to address the issues.

After the clinical documentation is received, it will be reviewed by our treatment team to determine if the child is a good fit for Hillside’s programming.

If the child is approved for admission, the admissions team will then work with the child’s referring provider and insurance company to secure authorization for the level of care recommended, and to schedule an admission date.  It is during this time that the additional documents required for admission will be gathered.

Please submit all documentation to admissions@hside.org. You can find links to our admissions application, supporting intake documentation and frequently asked questions below.

Admissions Application

Admissions application and social history form are required documents for our admissions process. The parents or guardians are responsible for completing our admissions application while the potential client’s mental health current providers submit the clinical referral information. Please contact our admissions department and one of our admissions team members will send you our “Getting Started” email to get the admissions process started.

Accepted Insurance Providers

View our list of mental health insurance providers that we regularly work with and offer some type of mental health insurance coverage.

View Accepted Insurance Providers

Residential Treatment

Comprehensive short-term treatment for children and adolescents whose behaviors and symptoms have not been able to be managed at a lesser level of care.

Learn more

Outpatient Treatment

When once or twice a week therapy isn’t enough to address the problems but out-of-home treatment seems too drastic, one of our outpatient options may.

Learn more

Admissions Documents

• Hillside Document Checklist
• Residential Admission Agreement & Consent for Treatment Packet
• Release of Treatment Information & Medical Records
• How to Request Medical Records
• Insurance Process

Handbooks

• Patient Handbook
• VIOP Handbook
• Residential Program Parent/Guardian Handbook

Financial Responsibility & Insurance Coverage

• Hillside Patient Financial Responsibility Policy
• Accepted Insurance Providers & Mental Health Coverage
• Insurance Process